Privacy Policy
Information Collection
Visitors
In general, you can view our web pages without
telling us who you are or revealing any personal information
about yourself. We may track IP addresses to analyze trends,
administer the site, track online usage, and gather broad
information for aggregate use. IP addresses are not linked
to personally identifiable information.
Cookies
A cookie is a piece of data stored on your hard
drive that contains information about your computer. Cookies
may also be used to enable us to track and target your interests,
for the purpose of enhancing your experience on our site.
If you reject the cookie, you may still browse our site,
however you will not be able to purchase or have access
to all our services such as order history, address book,
My Giftlist™, etc.
Registration
To enjoy all of the services of tgsp.com, including
a quicker checkout, access to order history and a personalized
address book, you must first complete our online registration
form.
Product Orders/Catalog Requests
If you place an order or request a catalog from
tgsp.com, we require that you provide certain information
on our online order form(s). For orders, we request you
provide contact information (including your name, address,
telephone number and email address, and the name and shipping
address of the recipient) and financial information (including
credit card number and expiration date and coupon code,
if any). This information is used for billing purposes and
to fill your orders. If we have trouble processing an order,
this contact information is used to get in touch with you.
Surveys and Contests
From time-to-time we may request information from
you via surveys or contests. Participation in these surveys
or contests is completely voluntary. Information requested
may include contact information (such as name and shipping
address), and demographic information (such as zip code,
age level, etc.). We will use contact information to notify
the winners and award prizes. Survey information will assist
us in improving our products and services, and in providing
you with an enjoyable shopping experience. None of the information
from a survey is used on an individual basis. All information
is compiled into statistical groupings only and is not retained
for any other use.
If you call or correspond with our customer service center,
we will request information from you as well. The information
requested depends upon the purpose of your contact, but
is likely to include your name, billing address, email address,
the name and shipping address of the recipient, financial
information such as your credit card number and expiration
date, and the order number and date.
Information and Use
tgsp.com is the sole owner of any information
we collect from you. We will not sell, share, or rent this
information to others in ways different from what is disclosed
in this statement. Our primary use of the information you
provide us is for billing purposes and to fill your orders.
In addition however, for your convenience we also may use
the information to provide other services including the
following:
Sharing of Information
We may occasionally partner with another party
to provide specific services for us, such as providing credit
card processing, shipping or promotional services. We will
only provide contact information necessary for the third
party to provide these services for us. These parties are
not allowed to use personally identifiable information except
for the purpose of providing these services. We also ask
these partners to confirm that their privacy practices are
consistent with ours.
We may occasionally allow other companies to place ads
on our Web pages or to collect anonymous information about
visits to our Web site. These companies may use information
about your visits to this and other Web sites in order to
provide you ads about goods and services that may be of
interest to you. If you prefer that this anonymous information
about your visits to our Web site not be used by such companies,
please click here to send us an email or write to us at
the address provided below.
We may occasionally share our customer mailing list with
select companies that provide goods or services we think
might interest you. The information we provide may include
your name and mailing address. If you prefer that we not
share this information, please click here to send us an
email or write to us at the address provided below, requesting
to be removed from the list.
We may send a catalog to you or to a recipient to whom
you sent a gift. If you or your recipient do not want to
receive our catalog, please click here to send us an email
or write to us at the address provided below requesting
to be removed from that list. Please allow up to 8 weeks
for us to update our lists.
Email Communications
We may email you to communicate with you about
your Internet, telephone and mail orders. You may also receive
occasional email communications regarding our site, partner
offers, special offers or services, products or newsletters.
You may choose to stop receiving these emails at any time.
Information on how to opt out of receiving email is provided
with every marketing email, or you may click here to contact
us or write us at the address provided below. Please be
sure to include your email address, full name, and specifically
what type of information you do not want to receive.
Changing or Deleting Information
You may change any contact information you have
provided us by accessing the Account Services section located
on the My Account tab at the top of each Web page or by
writing us at the address provided below. If you change
your account information online, it will impact all our
records if you place an online order at the time you make
the change. It will not impact changes to your catalog mailings
or offline orders unless you place an order. If you wish
to notify us of account changes (i.e., mailing address,
phone number, email address) without placing an order you
may click here or call 1-877-322-1200.
Links
tgsp.com may occasionally contain links to other
sites. Please be aware that tgsp.com is not responsible
for the privacy practices of such other sites. We encourage
you to be aware when you leave our site and to read the
privacy statements of every web site that collects personally
identifiable information. This privacy statement applies
solely to information collected by this Web site.
Notification of Changes
If we ever change our privacy policy, we will
post those changes on our Customer Service page. If at any
point we decide to use personally identifiable information
in a manner different from that stated at the time it was
collected, we will not do so without first notifying you
of the changes and providing you with the ability to opt
out of these different uses. Please contact us at service@tgsp.com
or Thatcher's Special Popcorn Customer Service, P.O. Box
712, Medford, Oregon, 97501 with any questions or comments
about our privacy policy.